Reservation
The easiest way to reserve a room at the best price is online. You can reach our staff by phone Monday to Friday from 8:00 AM to 6:00 PM at the number +49 8667 790.
Table reservations for all restaurants can be easily booked online HERE. Our colleagues are available by phone at +49 8667 79172.
Arrival
Your room will be available on the day of arrival from 3:00 PM.
Departure Day
Your room will be available until 12:00 PM. If you wish to have a late check-out, please contact our reception team at +49 8667 790.
Late Check-Out
We are happy to accommodate your late check-out request. Please note the following fees:
- Check-out until 12:00 PM is free of charge.
- Late Check-Out until 4:00 PM costs €45 per room.
- Late Check-Out after 4:00 PM will incur 80% of the valid overnight rate, excluding breakfast.
Discounts
The following discount structure applies to our overnight stay/breakfast prices and cannot be transferred to any packages:
- 10% discount for stays of 7 to 9 nights.
- 15% discount for stays of 10 to 13 nights.
- 20% discount for stays of 14 nights or more.
The discount applies per stay and not to special rates.
Minimum Stay
In August and during New Year’s, we have a minimum stay requirement of 5 nights. Please note that a room reservation during New Year’s is only valid with participation in our New Year’s Eve Ball.
Travel Cancellation and Interruption Insurance
We recommend purchasing travel cancellation insurance for all bookings to avoid bearing any potential cancellation fees.
Important Notice
To avoid generating tonnes of waste, we have made a conscious decision to use reusable pool slippers and no longer offer disposable ones. You are welcome to purchase our eco-friendly reusable pool slippers at reception. This way, you’ll have a lovely memento of your relaxing stay with us even after you’ve left. What we do today determines what the world will look like tomorrow!